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Can I mix two different wig styles in the BOGO deal?
Yes. You can select any two wigs from the Buy One Get One Free collection. The promo applies to both, but you will pay the price of the more expensive item among the two.
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Do both wigs come with the same quality (human hair, lace type, etc.)?
Absolutely. All wigs in this promotion are full human hair wigs with the same quality standards as our regular offerings. The texture, lace type, and general craftsmanship are the same—so both your paid and “free” wig offer full performance.
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Is it applied to new product launches?
The promotion period is subject to change, and we update the “Buy One Get One Free” collection as new products become eligible. New wigs may be added over time. If you see something not listed, check back later in case it’s added.
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Can I return or exchange either wig from a BOGO deal separately?
Depend on Klaiyi’s standard terms, you can return or exchange wigs per item if they meet return condition criteria (unworn, unaltered, with lace intact, etc.). Make sure to check the product-specific return policy. If returning one wig, it shouldn’t affect the status of the other, but contact customer service if you have any trouble.
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